Refund Policy

• Pay in full (£499): every module and bonus unlocks immediately, in any order you like. Refund requests must be made within 3 days of purchase.
• Payment plan (3 × £166.33): the core course opens in order of completion — one module or part at a time — and all six bonus resources are open from the start. Refund requests must be made within 3 days of your first payment.

In both cases a refund can be requested provided you have not completed more than two modules (excluding Module 1, which is free to preview). Contact us through the help page with the email address you used to purchase.

Because the course is digital content delivered immediately, we do not normally offer refunds once your window has passed. If something has gone genuinely wrong, get in touch — we will always listen.

• The 3-day guarantee applies from the date of your first payment.
• The payment plan spreads the full £499 cost and is a commitment to all three payments — stopping a payment pauses your access but does not remove the remaining balance. If a payment fails, your access is paused until it is settled.
• If you need a break for financial reasons, your account, progress and any free content are kept safe. Paid access resumes as soon as your payments restart.
• Core lessons open in order of completion on the payment plan, so the course is released to you as you work through it. The six bonus resources are open from the start.
• Cancelling the plan before all three payments are made ends your access to the paid course.

Once a refund is processed, access to the course, bonuses and worksheets is withdrawn. Refunds are returned to the original payment method and usually appear within 5–10 working days, depending on your bank.

Nothing in this policy affects your rights under UK consumer law.